Lotza Thingeez

Welcome!! We take pride in giving you great products and services! Find new and gently used brand name fashion items and home items. To find an item or brand you're looking for please use search in the upper right or browse product categories.

Return Policy

Return FAQ’s

What is your return policy?

We hope you love what you ordered, but in case you don’t, you can return your purchase if:

  • Product is not as described
  • See return instructions for details

How long do I have to make a return?

All items must be returned according to the instructions below within 30 days.

What are my refund options?

Purchases that are returned according to this policy will receive:

  • A full refund
  • A partial refund
  • A replacement product
  • An exchange

When will I receive my refund?

Returns will be processed within 1-2 weeks of the date we receive your returned item.

Return Shipping Instructions

We’re happy to offer pre-paid return labels for quick, convenient return service.

Return Instructions

No returns unless you’re item was not as described. Please contact us to arrange a free return asap. Item must be received within 30 days of sale to receive a full refund of the original amount. If you paid any shipping cost, it can not be refunded because it has already been paid to the carrier to ship the item to you. If you cancel an order before it is shipped, you will get a full refund including any shipping charged.